Frequently Asked Questions

Monday & Thursday 5:30am - 9pm

Tuesday, Wednesday & Friday 5:30am - 8pm

Saturday 6am - 3pm

Sunday 8am - 1pm

Athletes should be in comfortable clothes with longer hair tied back and make sure to bring a water bottle!

If your child's class doesn't require parental participation you are able to drop your child off and pick them up. 

We have our Holiday Fun program that runs during the school holidays for kids 4.5years and up.You can all the information about the program and the link to book in under "Events". 

We run billings as an auto-debit on the first weekday of each month, and therefore need billing information on every member's account. 

However, if you wish to pay at the window so the details on file aren't charged you can come see us prior to the first of the next month and pay either via card or cash, thi swill be saved as a credit on your account which gets picked up as we run billing.

 Listed below are the transactional fees for each payment option. 

Auto-debit: 

- Visa or Mastercard - incurs a 1.87% + $0.33 surcharge per transaction 

- American Express - incurs a 3.85% + $0.33 surcharge per transaction 

- Bank details - incurs a $0.88 surcharge per transaction 

At the window: 

- Visa, Mastercard and American Express - incurs a 1.6% surcharge per transaction 

- Cash - incurs no surcharge 

You can absolutely change your billing information whenever you need to. 

You can do this by logigng into your account clicking on "my account" then clicking on the little pencil icon to update or change your billing details.