iClassPro FAQ

Over the coming months Manly Warringah Gymnastics Club will be transitioning across to iClassPro as it's billing and class management system. Below we have addressed some frequently asked questions to assist you during the transition.


What is iClassPro

iClassPro is the world’s leading class management software solution used by thousands of gymnastics, cheer and dance organisations with the same needs as our club. It was designed by gymnast, gym owner and technology entrepreneur Chris McNabb in 2008 in the US, but is used across the world. 


How is it different to the current system?

iClassPro is designed for gymnastics clubs. It has world leading class management tools making it easier to book into classes, manage make-up classes, change classes and everything in between all at the touch of your hands. It will mean more autonomy for our customers, and we believe a better experience. Some key features iClassPro has that our current model doesn't includes:

  • Clear and Transparent Invoicing: iClassPro provides detailed and easy-to-understand invoices.
  • User-Friendly Interface: The system is intuitive and straightforward, making it easier for you to manage your account and payments.
  • Member Portal: All family members will be managed through a single login, ensuring all information for our club and activities can be found in one place.
  • MWGC App: A free app will be available on both Apple and Android, giving our members more options to manage their account. 


Are there multiple payment options?

Yes. iClassPro supports Bank Account, Debit and Credit card payment options. 


Will payments be auto-debited?

Yes. All monthly payments will be auto-debited, including for our squad gymnasts. Currently, squad parents can pay by invoice but with iClassPro, all payments will be processed automatically. 


When will the auto-debit occur?

Auto-debits will occur on the 1st of each month.


What if I sign up mid-month?

Your first month will be pro-rated and then you will move to full payment on the 1st of the following month.


Will the bank fees be the same?

The fees will be lower for most families and we are actively negotiating the lowest rate possible. The current rates are as follows:

Bank Account Per transaction $0.88 New offering (lower than previously offered credit card transactions)   

Visa/Mastercard Calculated on transaction value 1.87% + $0.33 per transaction Lower (Previously 2.0% + $1.60 per transaction)  American Express Calculated on transaction value 3.85% + $0.33 per transaction Higher (Previously 2.0% + $1.60 per transaction)   


Can I have more than one child on my accounts?

Yes. You are able to have all family members on a single account.

 

We hope this has covered off all questions you may have. If not, please contact our office atinfo@mwgymclub.com or on (02) 9972 9222.